We are a dynamic digital agency with a sharp focus on e-commerce solutions, committed to delivering exceptional value to a diverse clientele. As our business continues to expand, we are seeking a talented and driven Business Analyst to join our vibrant team. This role offers the unique opportunity to contribute to a range of projects, from strategic planning to operational improvements, ensuring our clients achieve their digital commerce objectives. The ideal candidate will be a critical thinker, adept at navigating complex business challenges and driving actionable insights.

Skills and Qualifications:

Essential Skills:

  • Experience analysing existing systems and processes
  • Strong analytical and problem-solving skills with a knack for identifying trends and deriving actionable insights from data.
  • Proficient in data analysis tools and methodologies, with the ability to present findings in a clear and compelling manner.
  • Excellent communication skills, both verbal and written, with the ability to articulate insights and recommendations to technical and non-technical stakeholders.
  • Experience in project management, with a proven track record of successfully managing projects from conception to implementation.
  • Knowledge of e-commerce platforms and digital marketing strategies, with an understanding of how to leverage digital tools to drive business growth.

Technical Skills:

  • Proficiency in Microsoft Excel and other data analysis tools (e.g., SQL, Power BI, Tableau).
  • Familiarity with common CRM and ERP systems.
  • Basic understanding of web analytics and digital marketing tools (e.g., Google Analytics, SEMrush).


  • Bachelor’s degree in Business Administration, Economics, Statistics, or a related field. A Master’s degree or MBA would be a plus but is not mandatory.
  • Minimum of 1 year of experience in business analysis or a related field, preferably within a digital agency or e-commerce environment.

Personal Attributes:

  • Highly organized and detail-oriented, with the ability to manage multiple projects simultaneously.
  • A proactive and independent worker who can also collaborate effectively with teams.
  • Passionate about leveraging technology to solve business problems and improve customer experiences.

How to Apply:

Please submit your resume along with a cover letter outlining your specific experience relevant to the digital and e-commerce space. Include examples of how your analytical skills have contributed to business success.

This position offers a competitive salary, a creative and supportive work environment, and the opportunity to work on exciting projects with a diverse range of clients. If you are a self-starter with a passion for e-commerce and a desire to make a significant impact in a fast-paced agency, we would love to hear from you.

Job Type: Permanent

Experience Level: 1+ Years